1. Professional services marketing by Schultz, Mike Publication: New Jersey John Wiley & Sons,Inc 2009 . xx.; 332 p. , Includes index; bibliography 24 cm. Date:2009 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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2. Services Marketing ; Integrating Customer Focus Across The Firm by Zeithaml, Valarie A Publication: Boston Irwin McGraw-Hill 2000 . xxviii.:620p. , Includes indexes 26cm Date:2000 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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3. Understanding services management   Publication: New Delhi Prentice-Hall of India 2007 . xxvi, 485 p. , Includes index 24 cm. Date:2007 Availability: No items available: On order (1),

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4. Services Marketing In Asia by Wirtz,Jochen Publication: Singapore Prentice Hall 2005 . xv,454p. , Include Index 26cm. Date:2005 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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5. Making meaning by Diller, Steve Publication: Berkeley, CA New Riders 2008 . viii.; 146 p. , Includes index 23 cm Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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6. Big ideas for small retailers by Castell, John Publication: Mumbai Jaico Publishing House 2007 . 148 p. , Includes appendix, index 25 cm. Date:2007 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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7. Principles of service marketing and management by Lovelock, Christopher Publication: New Jersey Prentice Hall 2002 . xix., 436 p. , Includes index 26cm Date:2002 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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8. Principles of service marketing and management by Lovelock, Christopher Publication: New Jersey Pearson Education, Inc. 2002 . xix, 436 p. , Includes glossary, index 26 cm. Date:2002 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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9. Essential of services marketing by Lovelock, Christopher Publication: Singapore Prentice Hall 2009 . xxxii., 567 p. , Includes index 28 cm. Date:2009 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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10. The invisible touch by Beckwith, Harry Publication: New York Business Plus 2000 . xix.; 232 p. 19 cm. Date:2000 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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11. Services marketing by Lovelock, Christopher Publication: New Jersey Pearson Education, Inc. 2011 . 648 p. , Includes index 28 cm. Date:2011 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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12. Services Marketing by Zeithami A. Valarie Publication: New York McGrawHill . 708p. , Include index Availability: No items available: On order (1),

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