Understanding services management
Additional authors: Glynn, William J. | Barnes, James G Published by : Prentice-Hall of India (New Delhi) Physical details: xxvi, 485 p. Ill. 24 cm. ISBN: 9788120329355. Subject(s): Service industries -- Management | Customer services -- Management | Service industries -- Marketing | Customer services -- Marketing Year: 2007| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
 Rujukan Dewasa |
PERPUSTAKAAN AWAM LABUAN Bahagian Rujukan Dewasa, Tingkat 1 | 658.20 UND (Browse shelf) | Ordered |
Includes index
Adult
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