Unhighlight Highlight
1. Pengurusan khidmat pelanggan : petua & teknik by Rahmat Ismail Publication: Kuala Lumpur Utusan Publication & Distributors 2001 . xv.;152ms. , - 22cm Date:2001 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart
2. mengukur kepuasan pelanggan by Gerson,Richard F. Publication: Johor Bahru Pelangi . 151ms. , - 21cm Availability: No items available: Withdrawn (1),

Actions: Add to cart
3. Real marketers : do it differently by Harris,Godfrey Publication: Kuala Lumpur A. Abdul Majeed & Co. 1992 . 136p. , Includes index 22cm Date:1992 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (2),

Actions: Place hold Add to cart
4. Making meaning by Diller, Steve Publication: Berkeley, CA New Riders 2008 . viii.; 146 p. , Includes index 23 cm Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart
5. Exceptional service, exceptional profit by Inghilleri, Leonardo Publication: New York American Management Association 2010 . xvi.; 170 p. , Includes index 23 cm. Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart
6. The customer experience edge by Soudagar, Reza Publication: New York McGraw-Hill 2012 . xxvi.; 294 p. , Includes index; bibliography 24 cm Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart
7. Growth or bust! by Faust, Mark Publication: New Jersey The Career Press, Inc. 2011 . 222 p. , Includes index 21 cm. Date:2011 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart
8. Customer retention strategies by Nek Kamal Yeop Yunus Publication: Perak Universiti Pendidikan Sultan Idris 2013 . xi.; 139 p. , Includes index; bibliography 23 cm. Date:2013 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

Actions: Place hold Add to cart