The customer experience edge
by Soudagar, Reza
Additional authors: Iyer, Vinay | Hildebrand, Volker G. -- Dr. Published by : McGraw-Hill (New York) Physical details: xxvi.; 294 p. 24 cm ISBN: 9780071786973. Subject(s): Consumer satisfaction | Customer relations -- Management | Customer services -- Technological innovations Year: 2012| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
 Rujukan Dewasa |
PERPUSTAKAAN AWAM LABUAN Bahagian Rujukan Dewasa, Tingkat 1 | 658.812 SOU (Browse shelf) | Not for loan |
Includes index; bibliography
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