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1. Audit dalam yang berkesan by Razimah Abdullah Publication: Malaysia Pusat Penerbitan Universiti (UPENA) UiTM 2006 . 309 pg , - 21 cm Date:2006 Availability: No items available: Withdrawn (1),

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2. Operations management by Russell, Roberta S Publication: United States John Wiley & Sons 2006 . - , - - Date:2006 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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3. MS ISO 9000 by Halim Shafie Publication: Kuala Lumpur Institusi Tadbiran Awam Negara 1999 . xvii,188 p , Includes Bibliography 21 cm Date:1999 Availability: No items available: Withdrawn (2),

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4. The implementation of quality improvement practices in electrical and electronics firms in Malaysia by Suhaiza Hanim Mohamad Zailani Publication: Pulau Pinang Penerbit USM 2005 . x.; 157p , Include Bibliography 24cm Date:2005 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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5. The Quality system development handbook with ISO 9002 by Wilton,P.S. Publication: New York Prentice Hall 1994 . vii.;268p. , includes index 24cm Date:1994 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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6. Fundamentals of statistical quality control by Pond,Robert J. Publication: New York Maxwell Macmillan Canada 1994 . xvi.;399p. , Includes index 24cm Date:1994 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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7. Quality & productivity : creating a difference in modern industry and corporations   Publication: Kuala Lumpur IKIM 2000 . xiv.; 212p , - 22cm Date:2000 Availability: No items available: Withdrawn (1),

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8. Total Quality in Marketing by Johnson,William C Publication: Singapore S.S. Mubaruk & Brothers 1996 . xix.;276p. , includes index 23cm Date:1996 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1), On order (1),

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9. Total Quality In Healthcare : From Theory to Practice by Gaucher, Ellen J Publication: San Francisco Jossey-Bass 1993 . xxxiii.:615p. , Includes bibliography and indexes 23cm Date:1993 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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10. Orientasi kualiti by Mohd. Ashari Idris Publication: Selangor Universiti Kebangsaan Malaysia 2004 . 272 ms , Mengandungi indeks 22 cm Date:2004 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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11. Relationship Marketing by Christopher, Martin Publication: Oxford BH 2002 . 242p. , Includes index 23cm. Date:2002 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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12. Six sigma business scorecard by Gupta, Praveen Publication: New York McGraw-Hill 2007 . xviii, 310 p , Include index 23 cm Date:2007 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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13. Business Process Improvement by Harrington, H. James Publication: New York McGraw-Hill,Inc 1991 . xiii.:274p. , Includes indexes 23cm Date:1991 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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14. ISO 9002 In The Malaysian Construction Industry : Guide And Implementation by Yeoh Sek Chew Publication: Kuala Lumpur McGraw-Hill 1996 . xiv.:405p. , Include indexes 22cm Date:1996 Availability: No items available: On order (1),

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15. Companywide Quality Management by Galgano, Alberto Publication: Oregon Productivity Press 1994 . xxiv.:445p. , Include bibliography 23cm Date:1994 Availability: No items available: On order (1),

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16. Quality Manager's Complete Guide To ISO 9000 : 1998 Cumulative Supplement by Clements, Richard Barrett Publication: New Jersey Prentice Hall 1998 . xv.:320p. , Include indexes 23cm Date:1998 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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17. Quality service by Denton, D. Keith Publication: Kuala Lumpur SAM Publishing Sdn. Bhd. . x, 158 p. , Includes index 21 cm. Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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18. The management and control of quality by Evans, James R. Publication: Australia Thomson South-Western 2008 . xxii, 768 p. , Includes appendix, index 26 cm. Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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19. The management and control of quality by Evans, James R. Publication: Australia Thomson South-Western 2008 . xxii, 768 p. , Includes appendix, index 26 cm. Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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20. Quality Control by Besterfiels H.Dale Publication: United States and Canada Pearson Prentice Hall 2009 . ix;540p , Bib -24cm Date:2009 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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