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1. |
How to deal with difficult people
by Markham,Ursula
Publication:
London Thorsons 1993
. 160p.
, Includes index
20cm
Date:1993
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2. |
Positive discipline for teenagers:empowering your teen and yourself through kind and firm parenting
by Nelsen,Jane
Publication:
California Prima Publishing 2000
. xv.;349p.
, Includes bibliographical references and index
24cm
Date:2000
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3. |
Winning with difficult people : how to respond successfully to problem people,whether clients customers or fellow workers
by Bell,Arthur H.,Ph.D.
Publication:
London A Cassell Book 1995
. viii.;87p.
, -
19cm
Date:1995
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4. |
201 ways to deal with difficult people
by Axelrod,Alan
Publication:
New York McGraw-Hill 1997
. 150p.
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19cm
Date:1997
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5. |
Buku panduan untuk revolusi positif
by de Bono, Edward
Publication:
Kuala Lumpur Golden Books Centre 2005
. xiv, 158 ms.
19 cm.
Date:2005
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6. |
The 3rd alternative
by Covey, Stephen R.
Publication:
New York Free Press 2011
. 460 p.
, Includes index
24 cm
Date:2011
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7. |
Perfect phrases for conflict resolution
by Polsky, Lawrence
Publication:
New York McGraw-Hill 2011
. x.; 166 p.
24 cm
Date:2011
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8. |
Perfect phrases for conflict resolution
by Polsky, Lawrence
Publication:
New York McGraw-Hill 2011
. x.; 166 p.
24 cm
Date:2011
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9. |
Toxic workplace!
by Kusy, Mitchell
Publication:
San Francisco Jossey-Bass 2009
. vi.; 242 p.
, Includes index; bibliography
24 cm.
Date:2009
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10. |
Conflight Management
by Kreyenburg,Jutta
Publication:
Selangor Synergy Media 2010
. 128p.
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19cm.
Date:2010
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11. |
Working with difficult people
by Lundin,William
Publication:
New York Amacom 1995
. 88p.
, Includes bibliographical references
26cm
Date:1995
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12. |
Working with difficult people
by Lundin, William
Publication:
New York Amacom 2009
. 120 p.
, Includes index
23 cm
Date:2009
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13. |
Making conflict work
by Coleman, Peter T.
Publication:
USA Houghton Mifflin Harcourt 2014
. xxi.; 278 p.
, Includes index
24 cm.
Date:2014
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14. |
The 3rd alternative
by Covey, Stephen R.
Publication:
Selangor PTS Publishing House Sdn Bhd 2015
. xii.; 668 p.
, -
23 cm.
Date:2015
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