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1. Everyone Is A Customer by Kearney, Elizabeth I Publication: Kuala Lumpur Golden Book Centre Sdn. Bhd 1992 . vi, 233p. , - 21cm. Date:1992 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1), Withdrawn (1),

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2. Great Customer service on teh telephone by Anderson, Kristin Publication: New York Amacom 1992 . xi.; 99p , - 22cm Date:1992 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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3. What do your customers really want : here's a sure-fire way to find out by Lytle, John F Publication: Kuala Lumpur Golden Books Center S/B 1993 . xi., 238p , - 21cm Date:1993 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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4. Serving them right : innovative and powerful customer retention strategies by Liswood,Laura A.,1950- Publication: [London] HarperCollins Publishers 1990 . xxxiv.;150p. , - 24cm Date:1990 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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5. How to get new business in 90 days and keep it forever by Evans,Wendy,date Publication: Australia Millennium Books 1993 . xvii179p. , Includes bibliography and index 23cm Date:1993 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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6. Magnet Marketing: The Ultimate Strategy For Attracting and Holding Customers by Graham, John R. Publication: Canada John Wiley & Sons 1991 . xiv, 238p. , Includes index 24cm. Date:1991 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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7. Customers Run Your Company: They Pay The Bills by Kearney, Elizabeth I. Publication: Kuala Lumpur Golden Books Center Sdn Bhd 1990 . v, 253p. , - 21cm. Date:1990 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (2),

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8. Let me speak to the manager : selling from the buyer's point of view by Boland,Daniel M. Publication: Kuala Lumpur Golden Books Centre 1993 . 88p. , - 23cm Date:1993 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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9. Real marketers : do it differently by Harris,Godfrey Publication: Kuala Lumpur A. Abdul Majeed & Co. 1992 . 136p. , Includes index 22cm Date:1992 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (2),

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10. How To Get Clients by Slutsky, Jeff Publication: New York warner Books 1992 . xiv, 235p. , - 20cm. Date:1992 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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11. Customers Run Your Company: They Pay The Bills by Kearney, Elizabeth I. Publication: Kuala Lumpur Golden Books Centre Sdn Bhd 1990 . v, 253p. , - 21cm. Date:1990 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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12. Quality Customer Service by Martin, William B. Publication: Boston Thomson 2001 . 112p. , - 25cm. Date:2001 Availability: No items available: Withdrawn (1),

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13. Incrediblde Customer Service by Freemantle, David Publication: London McGraw-Hill Book company 1993 . xvii.:203p. , Include indexes 22cm Date:1993 Availability: No items available: On order (1),

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14. Total Customer Service : The Ultimate Weapon by Davidow, William H Publication: New York Harper And Row Publishers 1989 . xxii.:227p. , Include indexes 20cm Date:1989 Availability: No items available: On order (1),

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15. The Knowledge-Based Organization : Four Steps To Increasing Sales, Profits, And Market Share by Alexander, James A Publication: Chicago Irwin Professional Publishing 1995 . xv.:139p. , Include indexes 23cm Date:1995 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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16. The social media strategiest by Barger, Christopher Publication: New York McGraw-Hill 2012 . xxvii.; 276 p. , Includes index 24 cm. Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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17. Exceptional service, exceptional profit by Inghilleri, Leonardo Publication: New York American Management Association 2010 . xvi.; 170 p. , Includes index 23 cm. Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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18. High-Tech, High-Touch Customer Service by Solomon, Micah Publication: New York Amacom 2012 . xiii,194p. , include index 23cm. Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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