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1. |
Serving them right : innovative and powerful customer retention strategies
by Liswood,Laura A.,1950-
Publication:
[London] HarperCollins Publishers 1990
. xxxiv.;150p.
, -
24cm
Date:1990
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2. |
Magnet Marketing: The Ultimate Strategy For Attracting and Holding Customers
by Graham, John R.
Publication:
Canada John Wiley & Sons 1991
. xiv, 238p.
, Includes index
24cm.
Date:1991
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3. |
Quality service
by Denton, D. Keith
Publication:
Kuala Lumpur SAM Publishing Sdn. Bhd.
. x, 158 p.
, Includes index
21 cm.
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4. |
Become the brand of choice
by Hartman, Jason
Publication:
Mumbai Jaico Publishing House 2007
. 302 p.
24 cm.
Date:2007
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5. |
Making customers matter
Publication:
Massachusetts Fifty Lessons Limited 2010
. x.; 99 p.
19 cm.
Date:2010
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