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1. Growing your own heroes by Obe, John J Oliver Publication: New Delhi Prentice-Hall of India 2007 . x, 293 p. , Includes appendices 23 cm. Date:2007 Availability: No items available: On order (1),

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2. The Power Of Business Process Improvement by Page,Susan Publication: New York Amacom 2010 . xii,338p. , Include Index 24cm Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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