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1. Crucial Confrontations by Patterson, Kerry Publication: New York McGraw-Hill 2010 . xviii,281p. , Include index 23cm. Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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2. Crucial Conversations by Patterson, Kerry Publication: New York McGraw-Hill 2010 . xv,235p. , include index 23cm. Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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3. Change anything by Patterson, Kerry Publication: New York Business Plus 2012 . xvi,262p. , include index 21cm. Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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