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1. Perfect phrases for communicating change by Polsky, Lawrence Publication: New York The McGraw-Hill Companies, Inc. 2010 . vii.; 163 p. 21 cm. Date:2010 Availability: No items available: Withdrawn (1),

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2. Perfect phrases for conflict resolution by Polsky, Lawrence Publication: New York McGraw-Hill 2011 . x.; 166 p. 24 cm Date:2011 Availability: No items available: On order (1),

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3. Perfect phrases for conflict resolution by Polsky, Lawrence Publication: New York McGraw-Hill 2011 . x.; 166 p. 24 cm Date:2011 Availability: No items available: On order (1),

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