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1. Getting to Yes : negotiating agreement without giving in by Fisher,Roger Publication: London Arrow Books 1987 . xiii.;161p. , - 20cm Date:1987 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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2. Difficult conversations by Stone, Douglas Publication: New York Penguin Group 2010 . xxxiii.; 315 p. 20 cm. Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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