Serving them right : innovative and powerful customer retention strategies
by Liswood,Laura A.,1950-
, - Series: - Edition statement:- Published by : HarperCollins Publishers ([London]) Physical details: xxxiv.;150p. - 24cm ISBN: 0887305253(paper),0887303463 (cloth). Subject(s): Customer service -- United States | Customer satisfaction -- United States Year: 1990Online resources:
| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
 Pinjaman Dewasa |
PERPUSTAKAAN AWAM LABUAN Bahagian Buku Bukan Fiksyen Dewasa, Tingkat 1 | 658.812 LIS (Browse shelf) | Available |
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