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1. Process innovation : reengineering work through information technology by Davenport,Thomas H.,1954- Publication: Boston Harvard Business School Press 1993 . x.;337p. , Includes bibliographical references and index 24cm Date:1993 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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2. Analytics at work by Davenport, Thomas H. Publication: Massachusetts Havard Business Press 2010 . xiii.; 214 p. , Includes index 25 cm Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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