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1. Persuasive presentations for business by Bly, Robert W. Publication: United States Entrepreneur Press 2008 . xiv.; 250 p. , Includes index 23 cm. Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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2. The Encyclopedia of Business Letters, Fax Memos and E-mail by Bly, Robert W Publication: New Delhi Pentagon Press 2006 . 285p , - 21cm Date:2006 Availability: No items available: Withdrawn (1),

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