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21. Keeping score by Brown, Mark Graham Publication: New Delhi Prentice-Hall of India 2007 . ix, 198 p. , Includes bibliography, index 24 cm. Date:2007 Availability: No items available: On order (1),

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22. Essentials of balanced scorecard by Nair, Mohan Publication: Hoboken, N.J. John Wiley & Sons 2004 . xviii, 244 p. , Includes bibliographical references (p. 237-238) and index. 23 cm. Date:2004 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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23. Effective Evaluations by Xavier, John Anthony Publication: Kuala Lumpur National Institute of Public Administration (INTAN) 2000 . xxiii.; 138 p. , Includes bibliography 22 cm Date:2000 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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24. Penilaian prestasi pendidikan di institusi pengajian tinggi   Publication: Selangor Penerbit Universiti Kebangsaan Malaysia 2012 . 198 p. , Includes index; bibliography 26 cm Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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25. The five most important questions self-assessment tool by Drucker, Peter F. Publication: San Francisco Jossey-Bass 2010 . xvii.; 105 p. 28 cm Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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26. Pembangunan kendiri by Azizi Hj. Yahaya Publication: Johor Penerbit Universiti Teknologi Malaysia 2005 . xii.; 276 p. , Includes index; bibliography 23 cm Date:2005 Availability: No items available: Withdrawn (1),

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27. The five most important questions by Drucker, Peter F. Publication: San Francisco Jossey-Bass 2010 . xix.; 106 p. 28 cm Date:2010 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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28. THE BALANCED SCORECARD by KAPLAN,ROBERT S. Publication: UNITED STATES OF AMERICA HARVARD BUSINESS SCHOOL PRESS 1996 . xi,; 321 p. , Includes index 25 cm. Date:1996 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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29. the five most important questions you will ever ask about your organization by Drucker, Peter F. (Peter Ferdinand) Publication: San Francisco Jossey-Bass 2008 . xx.; 119 p. , Includes index; bibliography 21 cm Date:2008 Availability: No items available: Withdrawn (1),

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30. The 100 best films of the world   Publication: Germany Rebo International b.v. 2008 . 208 p. 34 cm Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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31. Be your own mentor by Bruce, Anne Publication: New York The McGraw-Hill Companies, Inc. 2008 . xxiv.; 183 p. 24 cm. Date:2008 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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32. Penilaian dalam pendidikan prasekolah by Surayah Zaidon Publication: Selangor PTS Professional Publishing Sdn. Bhd. 2009 . xii.; 172 p. , Includes bibliography 19 cm Date:2009 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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33. Ke arah kesaksamaan penilaian pendidikan by Siti Rahayah Ariffin Publication: Selangor Penerbit Universiti Kebangsaan Malaysia 2013 . 91 p. 23 cm. Date:2013 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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34. Nutritional assessment manual   Publication: Selangor Penerbit Universiti Kebangsaan Malaysia 2012 . 69 p. , Includes bibliography 23 cm Date:2012 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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35. Customer retention strategies by Nek Kamal Yeop Yunus Publication: Perak Universiti Pendidikan Sultan Idris 2013 . xi.; 139 p. , Includes index; bibliography 23 cm. Date:2013 Availability: Copies available: PERPUSTAKAAN AWAM LABUAN (1),

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