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1. |
Customer service
by Lucas, Robert W.
Publication:
New York McGraw-Hill 2012
. xix.; 394 p.
, Includes index; bibliography
26 cm.
Date:2012
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2. |
7 tenets of taxi terry
by McKain, Scott
Publication:
New York McGraw Hill Education 2014
. v.; 200 p.
, Includes index
24 cm.
Date:2014
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3. |
Above the line
by Henderson, Michael
Publication:
Milton Qld John Wiley & Sons Australia, Ltd 2014
. xxxi.; 248 p.
, Includes index
23 cm.
Date:2014
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4. |
Service design for business
by Reason, Ben
Publication:
New Jersey John Wiley & Sons, Inc. 2016
. xi.; 189 p.
, Includes index
24 cm.
Date:2016
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5. |
The new rules of sales and service
by Scott, David Meerman
Publication:
New Jersey John Wiley & Sons, Inc. 2016
. xi.; 292 p.
, Includes index
23 cm.
Date:2016
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