Search for 'su:Customer relations'

Pengurusan khidmat pelanggan : petua & teknik

By Rahmat Ismail. Kuala Lumpur Utusan Publication & Distributors 2001 . xv.;152ms. , - 22cm. 9676111422

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Everyone Is A Customer

By Kearney, Elizabeth I. Kuala Lumpur Golden Book Centre Sdn. Bhd 1992 . vi, 233p. , - 21cm.. 9679959473

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What do your customers really want : here's a sure-fire way to find out

By Lytle, John F. Kuala Lumpur Golden Books Center S/B 1993 . xi., 238p , - 21cm. 983720074

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Harvard Business Review on Customer Relationship Management

USA Harvard Business School Press 2001 . 183p. , Includes index 21cm.. 1578516994

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Customers Run Your Company: They Pay The Bills

By Kearney, Elizabeth I.. Kuala Lumpur Golden Books Center Sdn Bhd 1990 . v, 253p. , - 21cm.. 9679959481

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Real marketers : do it differently

By Harris,Godfrey. Kuala Lumpur A. Abdul Majeed & Co. 1992 . 136p. , Includes index 22cm. 983899121X

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Powerful marketing minutes : 50 ways to develop market leadership in the 21st century

By Howard, Steven. Singapore Talisman Publishing Pte Ltd 2000 . x.; 185p , Includes bibliographical references 21cm. 981042454x

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Customers Run Your Company: They Pay The Bills

By Kearney, Elizabeth I.. Kuala Lumpur Golden Books Centre Sdn Bhd 1990 . v, 253p. , - 21cm.. 9679959481

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Managing Quality Customer Service

By Martin, William B.. Boston Thomson 1989 . 94p. , - 25cm.. 0931961831

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The Knowledge-Based Organization : Four Steps To Increasing Sales, Profits, And Market Share

By Alexander, James A. Chicago Irwin Professional Publishing 1995 . xv.:139p. , Include indexes 23cm. 0786303530

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Beyond loyalty

By Chenet, Pierre. New Delhi Prentice-Hall of India 2006 . ix, 110 p. , Includes bibliography 22 cm.. 8120329384

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The new age of innovation

By Prahalad, C. K.. New York McGraw Hill 2008 . viii, 278 p. , Includes index 24 cm.. 9780071598286

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Creating Customer Delight

By Seth,Rakesh. Malaysia Unipress Publications 2005 . 154p. , Include Index 20cm.. 9834198345

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Customer obsession

By Azevedo, Abaete De. New York McGraw-Hill 2008 . xi.; 226 p. 24 cm. 9780071497046

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Likeonomics

By Bhargava, Rohit. New Jersey John Wiley and Sons, Inc. 2012 . xi.; 184 p. , Includes index 24 cm.. 978118137536

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Behind the cloud

By Benioff, Marc R.. San Francisco Jossey-Bass 2009 . xxiii.; 278 p. , Includes index; bibliography 24 cm.. 9780470421168

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Become the brand of choice

By Hartman, Jason. Mumbai Jaico Publishing House 2007 . 302 p. 24 cm.. 9788179927564

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Lean solutions how companies and customers can create value and wealth together

By Womack, P. James. London Simon & Schuster 2007 . 355 p. , Includes index; bibliography 33 cm. 9780743276030

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The market-driven supply chain

By Burrows, Robert P. (Robert Penn). New York American Management Association 2012 . xiii.; 272 p. , Includes index 24 cm. 9780814431634

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Delivering customer service

By Payne, Shelia. Hong Kong Grolier International, Inc. 2005 . 198 p. , Includes index 25 cm. 0717297403

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Costumer genius

By Fisk, Peter. UK Capstone Publishing Ltd 2009 . xii.; 394 p. , Includes index 18 cm.. 9781841127880

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Pre-commerce

By Pearson, Bob. San Francisco Jossey-Bass A 2003 . x.; 310 p. , Includes index 24 cm. 9780470928448

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h-CRM (h-CRM= HRM + CRM)

By Das, Kallol. Kuala Lumpur Synergy Media . xvii.; 224 p. , Includes index; bibliography 21 cm. 9788176499643

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Chocolates on the pillow aren't enough

By Tisch, Jonathan. New Jersey John Wiley and Sons 2007 . xii, 256 p. , Includes index 22 cm.. 9780470404638

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Employees first, customers second

By Nayar, Vineet. Massachusetts Havard Business School Publishing Corporation 2010 . viii.; 198 p. , Includes index 22 cm.. 9781422139066

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Strategic customer service

By Goodman, John A.. New York AMACOM 2009 . xiv.; 256 p. , Includes index 24 cm.. 9780814413333

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The big book of people skills games

By Scannell, Edward E.. New York McGraw-Hill 2010 . x.;260 p. 24 cm. 9780071745093

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Harvard business review on reinventing your marketing

Massachusetts Havard Business Review Press 2011 . 262 p. , Includes index 21 cm.. 9781422162552

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Harvard business review on increasing customer loyalty

Massachusetts Havard Business Review Press 2011 . 221 p. , Includes index 21 cm.. 9781422162521

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The customer experience edge

By Soudagar, Reza. New York McGraw-Hill 2012 . xxvi.; 294 p. , Includes index; bibliography 24 cm. 9780071786973

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Uplifting Service

By Kaufman, Ron. Singapore Ron Kaufman 2012 . xxv,318p. , include index 24cm.. 9789810718329

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Please every customer

By Lucas, Robert W.. New York McGraw-Hill 2011 . xi.; 290 p. 23 cm. 9780071748360

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Infinite possibility

By Pine, B. Joseph. San Francisco Berrett-Koehler Publishers, Inc. 2011 . xviii.; 270 p. 24 cm.. 9781605095639

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Reorganize for resilience

By Gulati, Ranjay. Massachusetts Havard Business School Publishing Corporation 2009 . 270 p. , Includes index; bibliography 24 cm.. 9781422117217

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Costumer genius

By Fisk, Peter. UK Capstone Publishing Ltd 2009 . xii.; 394 p. , Includes index 18 cm.. 9781841127880

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Making customers matter

Massachusetts Fifty Lessons Limited 2010 . x.; 99 p. 19 cm.. 9781422139882

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Built to love

By Boatwright, Peter. San Francisco Berrett-Koehler Publishers, Inc. 2010 . xiii.; 169 p. , Includes index; bibliography 25 cm. 9781605096988

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Voice of the customermarketing

By Roman, Ernan. New York MC-Graw Hill 2011 . xvi.; 248 p. , Includes index 24 cm.. 9780071740838

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Focusing On Your Customer

Boston Harvard Business Review Press 2011 . xii,90p. , - 18cm.. 9781422129753

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50 Rules To Keep A Client Happy

By Poppe, Fred. New York Harper and Row Publishers 1987 . 90p. , Includes bibliography and indexes 20cm. 00609135218

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Marketing plans

By Linton, Ian. Great Britain Pearson Education Limited 2011 . xii.; 255 p. 22 cm.. 9780273756293

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Smarter selling

By Dugdale, Keith. New Jersey Pearson Education, Inc. 2011 . xxii.; 247 p. , Includes index 22 cm.. 9780273750444

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When core values are strategic

By Tocquigny, Rick. New Jersey FT Press 2012 . xi.; 253 p. , - 24 cm. 9780132905336

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5 ways to amp up your marketing and accelerate business

By Keyes, Whitney. Petaling Jaya Advantage Quest Publication 2013 . 227 p. , Includes index 23 cm.. 9789670484143

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Success secrets of sales supertars

By Farber, Barry. USA Entrepreneur Press 2013 . xxi.; 264 p. , Includes index 23 cm.. 9781599185026

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The Curve

By Lovell, Nicholas. New York porfolio . 243p. , include index 9781591846635

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7 tenets of taxi terry

By McKain, Scott. New York McGraw Hill Education 2014 . v.; 200 p. , Includes index 24 cm.. 9780071822152

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Connect

By Petersen, Lars Birkholm. New Jersey John Wiley & Sons, Inc. 2014 . xvii.; 253 p. , Includes index; bibliography 24 cm.. 9781118963616

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Above the line

By Henderson, Michael. Milton Qld John Wiley & Sons Australia, Ltd 2014 . xxxi.; 248 p. , Includes index 23 cm.. 9780730312505

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Build for change

By Trefler, Alan. New Jersey John Wiley & Sons, Inc. 2014 . xiii.; 175 p. , Includes index 24 cm.. 9781118930267

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