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Do you want to keep our customers forever?
by
Pine II, B. Joseph
Additional authors:
Peppers, Don
|
Rogers, Martha
Series:
Havard Business Review Classics
Published by :
Havard Business Press
(Massachusetts)
Physical details:
v.; 85 p. 19 cm.
ISBN:
9781422140277.
Subject(s):
Customer equity
|
Customer loyalty
|
Customer services
Year:
2009
average rating: 0.0 (0 votes)
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Pinjaman Dewasa
PERPUSTAKAAN AWAM LABUAN
Bahagian Buku Bukan Fiksyen Dewasa, Tingkat 1
658.81222 PIN (
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