Creating customer delight
by Seth, Rakesh
Additional authors: Seth, Kirti Published by : Unipress Publications (Selangor) Physical details: 154 p. Ill. 20 cm. ISBN: 9834198345. Subject(s): Customer services Year: 2005| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
 Pinjaman Dewasa |
PERPUSTAKAAN AWAM LABUAN Bahagian Buku Bukan Fiksyen Dewasa, Tingkat 1 | 658.81 SET (Browse shelf) | Available |
Includes appendix, index
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