Services marketing (Record no. 52314)

000 -LEADER
fixed length control field 00753n00 a2200277 4500
001 - CONTROL NUMBER
control field 62128
003 - CONTROL NUMBER IDENTIFIER
control field Clm
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240707021821.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field Book
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 070310n eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780136118749
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.820
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 658.820 LOV
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Lovelock, Christopher
245 1N - TITLE STATEMENT
Title Services marketing
Remainder of title people, technology, strategy
Statement of responsibility, etc / Christopher Lovelock; Jochen Wirtz
250 ## - EDITION STATEMENT
Edition statement 7th ed.
260 0# - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Jersey
Name of publisher, distributor, etc Pearson Education, Inc.
Date of publication, distribution, etc 2011
300 ## - PHYSICAL DESCRIPTION
Extent 648 p.
Other physical details ill., col., pho.
Dimensions 28 cm.
500 ## - GENERAL NOTE
General note Includes index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Professions
General subdivision Marketing
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing
700 10 - ADDED ENTRY--PERSONAL NAME
Personal name Wirtz, Jochen
903 ## - LOCAL DATA ELEMENT C, LDC (RLIN)
Price RM166.00
940 ## - EQUIVALENCE OR CROSS-REFERENCE--UNIFORM TITLE [OBSOLETE] [CAN/MARC only]
Reading Level Adult
942 00 - ADDED ENTRY ELEMENTS (Clms)
Clms issues (borrowed), all copies 0
Copies
Price effective from Permanent Location Date last seen Not for loan Date acquired Source of classification or shelving scheme Clms item type Lost status Cost, normal purchase price Withdrawn status Cost, replacement price Damaged status Barcode Shelving location Current Location Full call number
2014-05-15PERPUSTAKAAN AWAM LABUAN2014-05-15 2011-05-26 Rujukan Dewasa 166.00 166.00 D035229Bahagian Rujukan Dewasa, Tingkat 1PERPUSTAKAAN AWAM LABUAN658.820 LOV