Nek Kamal Yeop Yunus
Customer retention strategies Nek Kamal Yeop Yunus - Perak Universiti Pendidikan Sultan Idris 2013 - xi.; 139 p. 23 cm.
Includes index; bibliography
9789670480176
Customer services--Management
Consumer satisfaction--Evaluation
658.812
Customer retention strategies Nek Kamal Yeop Yunus - Perak Universiti Pendidikan Sultan Idris 2013 - xi.; 139 p. 23 cm.
Includes index; bibliography
9789670480176
Customer services--Management
Consumer satisfaction--Evaluation
658.812