Koha Online Catalog

Normal view MARC view ISBD view

Blanchard, Ken

Raving fan! a revolutionary approach to consumer service / Ken Blanchard; Sheldon Bowles - London HarperCollins Publishers 1998 - x.; 137 p. 20 cm

Adult

ISBN: 0006530699

Subjects--Topical Terms:
Customer services

Dewey Class. No.: 658.812