Chenet, Pierre
Beyond loyalty The next generation of strategic customer relationship management Pierre Chenet, Jon Ivar Johansen - New Delhi Prentice-Hall of India 2006 - ix, 110 p. Ill. 22 cm.
Includes bibliography
Adult
8120329384
Customer relations--Management
Customer services
658.8
Beyond loyalty The next generation of strategic customer relationship management Pierre Chenet, Jon Ivar Johansen - New Delhi Prentice-Hall of India 2006 - ix, 110 p. Ill. 22 cm.
Includes bibliography
Adult
8120329384
Customer relations--Management
Customer services
658.8